Our Purpose
At Decathlon, we sustainably make the pleasure and benefits of sport accessible to the many. To accelerate this mission, we are scaling our Marketplace to offer a wider, more specialized selection of sports products. We are looking for a proactive, data-driven Business Developer with a strong sense of ownership to build a premium ecosystem of partner brands and elevate our digital presence.
The Mission
Your mission is to accelerate the growth of Decathlon’s Marketplace by expanding a relevant partner ecosystem while ensuring a high-quality customer experience. You will act as a Project Owner, identifying new business opportunities, onboarding key partners, and driving initiatives that streamline processes to scale our offer sustainably.
Key Responsibilities
1. Strategic Partner Acquisition & Onboarding
- Drive Market Share: Build a powerful, high-quality partner ecosystem by identifying and approaching key sellers, brands, and distributors.
- Assortment Growth: Expand product variety across priority categories to ensure our digital offer remains competitive.
- Pipeline Management: Maintain a robust lead pipeline and negotiate win-win partnerships that align with Decathlon’s values.
- Success Incubation: Closely support new partners during their initial launch phase to ensure long-term growth and platform success.
2. Operational Excellence & Customer Experience
- Uphold Standards: Ensure partners deliver a seamless customer experience by monitoring SLAs, operational performance, and service quality.
- Process Oversight: Manage essential operational flows, including tax documentation and payment coordination.
- Problem Solving: Act as the bridge between partners and internal teams to resolve issues quickly and effectively.
3. Project Management & Regional Collaboration
- Drive Innovation: Take ownership of cross-functional projects to optimize marketplace performance and scalability.
- Proactive Solutions: Identify process gaps and propose data-driven solutions to elevate the business.
- Regional Synergy: Work closely with APAC teams to leverage global tools, share best practices, and contribute to the broader Decathlon Ecosystem vision.
Requirements
- Professional Background: Experience in E-commerce marketplaces, with a focus on Business Development, Sales, Seller Acquisition or Platform Management.
- Proactive Mindset: Highly motivated with a strong drive to deliver measurable impact.
- Communication Expert: Strong negotiation and stakeholder management skills.
- Strategic Ownership: Excellent project management skills with the ability to lead initiatives independently.
- Adaptability: Comfortable managing multiple priorities in a fast-paced, dynamic environment.
- Language: Native-level fluency in Thai and proficiency in English.
